Contact information
Contact Us
We'd love to hear from you! Whether you have questions about an order, shipping, returns, products, or general inquiries, our support team is here to help.
Customer Support
Email: info@merch-beyonce.shop
Phone: +44 7460 640190
Business Address
80 Naseby Road
Birmingham, B8 3HG
United Kingdom
Website
merch-beyonce.shop
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday: 10:00 AM – 4:00 PM (GMT)
Sunday: Closed
Need Help?
For faster assistance, please include the following information when contacting us:
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Full Name
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Order Number
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Email Address Used for Purchase
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Description of Your Inquiry
We aim to respond to all customer inquiries within 24–48 business hours.
Thank you for shopping with Beyoncé Official Shop. We appreciate your support and look forward to assisting you.