Contact information

Contact Us

We'd love to hear from you! Whether you have questions about an order, shipping, returns, products, or general inquiries, our support team is here to help.

Customer Support

Email: info@merch-beyonce.shop

Phone: +44 7460 640190

Business Address

80 Naseby Road
Birmingham, B8 3HG
United Kingdom

Website

merch-beyonce.shop

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday: 10:00 AM – 4:00 PM (GMT)
Sunday: Closed

Need Help?

For faster assistance, please include the following information when contacting us:

  • Full Name

  • Order Number

  • Email Address Used for Purchase

  • Description of Your Inquiry

We aim to respond to all customer inquiries within 24–48 business hours.

Thank you for shopping with Beyoncé Official Shop. We appreciate your support and look forward to assisting you.