Shipping Policy

Last Updated: June 2026

Thank you for shopping at Beyoncé Official Shop. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–5 business days after payment has been successfully received and verified.

Please note:

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• During peak seasons, promotions, product launches, or holidays, processing times may be slightly extended.

• Customers will receive a confirmation email once their order has been processed and shipped.

Shipping Times

Estimated delivery times vary depending on your location:

United States

• Estimated Delivery: 7–15 business days

Canada

• Estimated Delivery: 7–18 business days

United Kingdom

• Estimated Delivery: 7–18 business days

Europe

• Estimated Delivery: 7–20 business days

Australia & New Zealand

• Estimated Delivery: 8–20 business days

International Orders

• Estimated Delivery: 10–25 business days

Please note that delivery estimates are not guaranteed and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on:

• Destination

• Package weight

• Shipping method selected

Any applicable shipping fees will be displayed before payment is completed.

Order Tracking

Once your order has been shipped, a tracking number will be provided via email when available.

Please allow up to 72 hours for tracking information to become active after receiving your shipping confirmation.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by local authorities.

These fees are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

We recommend checking with your local customs office for additional information before placing an order.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided:

• Delivery delays may occur.

• Additional shipping charges may apply.

• We are not responsible for packages delivered to incorrectly entered addresses.

Please contact us immediately if you notice an error in your shipping details after placing an order.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery responsibility rests with the carrier.

However, if your package is significantly delayed, lost in transit, or marked as delivered but cannot be located, please contact us and we will do our best to assist with an investigation.

Multiple Shipments

In some cases, items within the same order may be shipped separately depending on product availability and warehouse locations.

Customers will not be charged additional shipping fees for split shipments.

Shipping Restrictions

We reserve the right to limit or refuse shipment to certain locations where delivery services are unavailable or restricted.

Contact Us

If you have any questions regarding shipping, tracking, or delivery, please contact us:

Website: merch-beyonce.shop
Email: info@merch-beyonce.shop

Thank you for shopping with Beyoncé Official Shop. We appreciate your support and look forward to delivering your order.